International orders

WAIN99 · INTERNATIONAL ORDERS

Find what you love, beyond borders.

How to order depends on your delivery destination and the products you choose. We are preparing international ordering through the proxy-shopping service Buyee.

Start with your delivery destination.

Domestic delivery

Japan

For delivery within Japan, use our regular shopping cart. See each product page for sales conditions, shipping charges and estimated dispatch dates.

Browse products →

Our local shop and Taiwan team

Taiwan

Customers in Taiwan should contact our directly operated shop, 小九屋, or our Taiwan team. Taiwan deliveries are not offered through Buyee. Our local shop and team will guide you through purchasing in Taiwan.

Contact our Taiwan team →

Proxy shopping with Buyee

Other countries and regions

Once ordering opens, eligible products can be ordered through the official Buyee cart displayed on our website. Conditions vary by product, destination and delivery method.

How Buyee works →

Different products need different checks.

Alcoholic drinks

You must be at least 20 and meet the legal purchasing age at your destination. Check the type, alcohol strength, volume and quantity, import permits and carrier requirements. A supported country does not mean every alcoholic drink can be shipped there.

Cola, merchandise and apparel

Non-alcoholic products may also be subject to import restrictions on food, materials or contents. Check product eligibility and destinations with Buyee.

Pre-orders and made-to-order items

Estimated dispatch dates appear on product pages. Dispatch from our store is not the overseas arrival date. Before ordering, confirm that Buyee accepts the pre-order and check warehouse storage periods and parcel-consolidation conditions.

From your order to your door.

01

Check the product and destination

Review the product specifications, sales conditions, dispatch estimate and Buyee shipping rules.

02

Place your request through Buyee

Once ordering opens, use the official Buyee cart and review the fees and conditions before submitting your request.

03

Delivery to Buyee in Japan

WAIN99 sends the products to Buyee’s designated address in Japan. See each product page for the dispatch timing of pre-orders.

04

International shipping and customs

Choose an international shipping method with Buyee and check the required postage, taxes and customs procedures. Buyee arranges the overseas shipment.

Costs in addition to the product price.

The following costs are payable by you, subject to Buyee’s current disclosures and terms and applicable law. Amounts vary by product, destination and selected services.

  • Buyee proxy-shopping fees and selected service charges
  • Domestic shipping in Japan and international shipping
  • Import duties, alcohol excise duties, GST/VAT and other taxes
  • Customs-clearance and tax-disbursement charges, where applicable

Our prices include Japanese consumption tax. International shipment through Buyee alone does not qualify for a consumption-tax exemption or refund from WAIN99.

Please provide any information, permits or documents required for import. Making taxes and import procedures the customer’s responsibility does not waive legal prohibitions or Buyee’s and the carrier’s acceptance requirements.

Alcohol: conditions by country and region

Import rules and acceptance of a specific product by Buyee and the carrier are separate matters. Below is guidance for selected destinations we have checked, not a worldwide list. Please confirm individual eligibility before ordering, including for destinations not listed.

Checked: 31 October 2026

Buyee alcohol shipping: prohibited destinations

Buyee’s official guide lists the following destinations as prohibited for alcohol shipping. This is a Buyee service restriction, not a claim that alcohol is prohibited by national law.

Argentina, Belarus, Brazil, Brunei, Cambodia, Canada, Guam, India, Italy, Philippines, Russia, Saudi Arabia, United States, France, Sweden

Conditional shipping: specified methods and strength limits

Austria / Finland

DHL only; up to 60% ABV. Confirm product acceptance before ordering.

Belgium / Germany / Luxembourg / Vietnam

Japan Post only; up to 24% ABV. Confirm product acceptance before ordering.

General conditions: Singapore / Malaysia

Once Buyee ordering opens, orders are accepted under the same general conditions as other eligible destinations. Import duties, taxes, required permits and import procedures are the customer’s responsibility. Shipping is subject to local laws and Buyee’s and the carrier’s handling conditions.

Other destinations

Absence from the prohibition list does not guarantee delivery. Check current import rules and Buyee acceptance for the specific product before ordering.

Official source · Buyee

Our product and sales-channel restrictions

  • Taiwan: all products are excluded from Buyee delivery. Please use 小九屋 or our Taiwan contact channel.
  • Mainland China and Hong Kong: all 活俠傳 collaboration products are excluded.
  • South Korea: Xiaomei plum wine and sets containing alcohol are excluded.
  • The same restrictions apply to bundles and every relevant variant.

Buyee’s official guide states that alcoholic drinks above 24% ABV can be shipped only by DHL. Japan Post does not accept drinks above 24% ABV in international mail. Even at 24% ABV or below, destination rules and product-specific acceptance still apply.

Before you order.

When will a pre-order arrive?

The product page’s dispatch estimate refers to WAIN99 sending the goods within Japan. Warehouse handling, international transport and customs take additional time. When combining items with different dispatch dates, check storage limits and any extra charges.

What about cancellations, returns or damage?

Buyee generally does not accept cancellations after an order request or returns/exchanges for a change of mind. Contact Buyee promptly about incorrect items, damage or loss. Coverage and claim deadlines depend on the selected plan and current terms. This guide does not limit your statutory rights or responsibilities that WAIN99 must bear.

Who should I contact?

Contact WAIN99 about product contents and specifications. Contact Buyee about payment, international shipping, tracking, cancellation and compensation for Buyee orders.

Check the latest official information before ordering.