Pecola orders: common problems and answers
Language, country/region and currency
When you order, set the language to Chinese (Traditional) and the country/region to Taiwan. If the currency shows as JP¥, the order cannot go through. Check that prices are shown in Taiwan dollars (TWD $).
Address problems
The most common problem with Pecola online orders is the address.
Please check your address again and enter it in full, including the postcode, and add a contact phone number. If it still does not work, try entering it in the Latin alphabet.
If the problem persists, try the following.
Steps:
1. Sign in at http://shop.app, click your avatar at the top right, then open Settings.
2. Complete the sign-in verification.
3. Under Addresses, delete the forwarding address,
then add your address in Taiwan (Chinese is fine).
If you still cannot complete the order, please use PayPal or another payment method.
Thank you.